Privacy Policy

1. Who We Are

This website is owned and operated by Deutsh Software Solutions ("we", "us", "our"), a Canadian software business. We build and manage contractor websites and lead-generation tools.

If you have questions about this policy, contact us at: deutshsoftwaresolutions@gmail.com

2. What Information We Collect

When you use our websites or fill out a form, we may collect the following personal information:

• Contact information — your name, email address, and phone number
• Project details — information you provide about your home improvement or contractor project (e.g., project type, budget range, timeline, zip/postal code)
• Technical data — your IP address, approximate geographic location (country level), browser type, and device type, collected automatically when you visit our site
• Communication data — messages you send through our contact forms

We do not collect financial information such as credit card or bank account numbers through this website.

3. How We Collect Information

We collect information in the following ways:

• Forms you submit — contact forms, quote request forms, and lead qualification questionnaires on our contractor template websites
• Automatically — when you visit our site, our hosting provider (Cloudflare) automatically logs certain technical data such as your IP address and country

We do not currently use cookies or third-party tracking scripts. If this changes, we will update this policy and provide notice.

4. Why We Collect Your Information

We use the information we collect for the following purposes:

• To connect you with contractors — your project details and contact information are used to match you with a local contractor who can provide a quote
• To respond to inquiries — when you contact Deutsh Software Solutions directly, we use your information to respond to your message
• To improve our services — we may use aggregated, non-identifying data to improve our websites and lead-generation tools
• To comply with legal obligations — we may retain certain information as required by Canadian law

5. Who We Share Your Information With

We may share your personal information with:

• Contractors — the contractor business whose website you submitted a form on will receive your contact information and project details so they can follow up with you
• Service providers — we use Cloudflare for hosting and data storage, and may use email delivery services (e.g., Resend) to send notifications. These providers process data on our behalf and are bound by their own privacy policies

We do not sell your personal information to third parties. We do not share your information for advertising purposes.

6. Where Your Data Is Stored

Your data is stored on Cloudflare's global infrastructure, which may include servers located outside of Canada and the United States. By submitting your information, you consent to this transfer. Cloudflare maintains industry-standard security practices and certifications.

7. How Long We Keep Your Data

We retain your personal information only as long as necessary to fulfill the purposes described above. Specifically:

• Lead data — retained for up to 24 months from the date of submission, after which it is deleted
• Contact form messages — retained for up to 12 months
• Technical logs — retained for up to 90 days

8. Your Privacy Rights

Depending on where you live, you may have the following rights regarding your personal information:

• Access — you can request a copy of the personal data we hold about you
• Correction — you can ask us to correct inaccurate information
• Deletion — you can ask us to delete your personal information
• Withdrawal of consent — you can withdraw your consent to data processing at any time
• Portability — you can request your data in a portable format (EU/UK residents under GDPR)
• Opt-out of sale — we do not sell data, but California residents (CCPA) have the right to confirm this

To exercise any of these rights, email us at deutshsoftwaresolutions@gmail.com. We will respond within 30 days.

9. Canadian Privacy Law (PIPEDA)

As a Canadian business, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). We collect personal information only with your knowledge and consent, for purposes that a reasonable person would consider appropriate. You may file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

10. Canadian Anti-Spam Law (CASL)

We comply with Canada's Anti-Spam Legislation. We will not send you commercial electronic messages unless you have given express or implied consent. Every message we send will identify Deutsh Software Solutions, include our contact information, and provide a clear unsubscribe mechanism. You may withdraw consent at any time.

11. For European Visitors (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your data under the following legal bases: your consent (given when you submit a form), our legitimate interest in operating our business, and compliance with legal obligations. You have the right to lodge a complaint with your local data protection authority.

12. For California Residents (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect, request its deletion, and opt out of its sale. We do not sell personal information. To make a request, contact us at deutshsoftwaresolutions@gmail.com.

13. Children's Privacy

Our websites are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

14. Security

We take reasonable technical and organizational measures to protect your personal information, including the use of encrypted connections (HTTPS), secure cloud hosting through Cloudflare, and access controls on our database systems. However, no method of transmission over the Internet is 100% secure.

15. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our websites after changes constitutes acceptance of the updated policy.

16. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Deutsh Software Solutions
Email: deutshsoftwaresolutions@gmail.com
Website: deutshsoftwaresolutions.ca

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